Specialist Rolex servicing and repairs
visit us
- 158 Moulsham Street
- Chelmsford, Essex, CM2 0LD
- Tue - Fri 10:00 am - 4:00pm
- Sat 11:00am - 3:00pm
- Appointments only
- info@thewatchprofessional.co.uk
- 01245 922122
Specialists in servicing and restoring Rolex watches
The Watch Professional specialises in the servicing and repair of Rolex Watches. Our senior watchmaker has been directly trained by Rolex accredited watchmakers.
Every watch we service is handled with the precision, care and honesty it deserves. We guarantee expert craftmanship, transparency and the use of only genuine parts – so your timepiece works beautifully for years to come.
The process
We know sending your luxury watch for service or repair can feel daunting. That’s why we make our process as clear and transparent as possible—so you’ll always know exactly what to expect when your timepiece is in our care
1 – Send or Deliver Your Watch
Use our quick quote form, then bring your timepiece directly to our Chelmsford workshop, or post your watch to us with our insurance cover up to £10,000 for peace of mind.
2 – Inspection & Estimate
As soon as your watch arrives, we’ll notify you. A senior watchmaker will carefully inspect it and provide a confirmed service price and estimated timescale.
3 – Servicing & Testing
Your watch will be serviced within the agreed timescale to brand specification. Every timepiece undergoes rigorous testing to ensure accuracy and reliability.
4 – Invoice & Payment
Once servicing and testing are complete, we’ll send you an invoice for payment.
5 – Secure Return
After payment is received, your watch will be dispatched back to you via fully tracked and insured delivery (covering up to £10,000).
6 – Return & Guarantee
You’ll receive your watch the next working day, complete with a two-year guarantee on all full servicing work.
Watch Servicing
Every watch serviced at The Watch Professional is carefully handled by a senior watchmaker and restored in strict accordance with the manufacturer’s specifications. From precision cleaning and lubrication to thorough testing of timekeeping and water resistance, we ensure your timepiece performs to the highest standards. With meticulous attention to detail and expert knowledge, we treat every watch as if it were our own.
Each service includes the following –
- Complete disassembly of movement
- Inspection of each part under magnification
- Replacement of worn components
- Ultrasonic cleaning of all parts
- Reassembly and oiling of movement
- 5 day mechanical tests.
- Water resistance checks where necessary
- 2 year guarantee
Rated Excellent by our customers
Start your watch service
Use our quick quote page to receive a service price, then either drop your watch off in person at our Chelmsford workshop, or send your watch to us tracked and insured with our posting insurance up to £10,000.
Once received, a senior watchmaker will inspect your watch to confirm the service price and timescale for completion. No payment is required until the service is complete and the watch is ready to be returned.
Rolex Quartz Service
- Full Disassembly & Parts Checking
- Ultrasonic Cleaning
- Reassembly & Oiling
- Circuit Checked
- New Battery
- Water resistance checked
- 2 Year Guarantee
Rolex Mechanical Service
- Full Disassembly & Parts Checking
- Ultrasonic Cleaning
- Reassembly & Oiling
- Full Movement Checks
- Timing Tests
- Water resistance checked
- 2 Year Guarantee
Rolex Chronograph Service
- Full Disassembly & Parts Checking
- Ultrasonic Cleaning
- Reassembly & Oiling
- Full Movement Checks
- Timing Tests
- Water resistance checked
- 2 Year Guarantee