Luxury Watch Servicing & Repairs
Independent specialists in Rolex, TAG Heuer, Omega, Breitling and Panerai.
Get an Instant Quote, then book an appointment at our Chelmsford workshop, or post your watch insured up to £10,000.
Get an Instant Quote, then book an appointment at our Chelmsford workshop, or post your watch insured up to £10,000.
Brand Accredited Watchmakers
- Decades of experience working for luxury brands.
- 24-month service warranty.
- Fast turnaround - weeks, not months.
- Genuine manufacturer parts used.
- Personal, expert customer service.
- Speak to a Watchmaker directly about your repair.
a fully equipped modern workshop
All servicing is carried out in our fully equipped Chelmsford workshop using modern watchmaking equipment and manufacturer-recommended tools.
“Please take the experience he offers, hold it and then run with it, you will not be sorry. I cannot recommend Alex enough and will only let this man service, repair and look after my watches in the future. Five star professionalism, communication (very important), price/value and overall a genuine experience from start to finish. Thank you so very much Alex.”
Paul, Google Reviews








The Watch Professional
The Watch Professional is a small team of experienced brand accredited Watchmakers, founded by senior Watchmaker Alexander Waller.
Alex has worked for leading Swiss watch brands throughout his 20 + year career, achieving Level 3 Omega certification (the highest possible level), is Panerai accredited, trained directly by Rolex authorised watchmakers and is fully TAG Heuer certified.
His depth of expertise and experience ensures every watch serviced at The Watch Professional is completed to the highest standards of Watchmaking.
Conveniently located near chelmsford city centre
Our workshop is located at 158 Moulsham Street, between the Fireplace shop and The National Foot clinic.
Whether you are bringing your luxury watch in for servicing, require a battery replacement or would simply like professional advice about a watch, our expert Watchmakers are happy to help.
Click here to make an appointment
We have a dedicated customer service area that you are welcome to visit.
The process
We aim to keep the servicing process as simple and as clear as possible, so you know exactly what’s happening at every stage.
Get an instant quote, then bring your watch directly to our Chelmsford workshop, or post your watch via Special Delivery with the option to add £10,000 of insurance cover.
As soon as your watch arrives, we’ll notify you. A senior watchmaker will then inspect it to confirm the service price provided.
Your watch will be serviced within the agreed timescale to brand specification. Every timepiece undergoes rigorous testing to ensure accuracy and reliability.
Once servicing and testing are complete, we’ll send you an invoice for payment.
After payment is received, your watch will be dispatched back to you via fully tracked and insured delivery (covering up to £10,000).
You’ll receive your watch the next working day, complete with a two-year guarantee on all full servicing work.