Specialist Omega Servicing and Repairs
- 158 Moulsham Street,
- Chelmsford, Essex, CM2 0LD
- Tue - Fri 11:00 am - 3:00pm
- Sat 11:00am - 3:00pm
- Appointments only
- info@thewatchprofessional.co.uk
- 01245 922122
EXCELLENT Based on 91 reviews Posted on Michaela GoldbergTrustindex verifies that the original source of the review is Google. I can't recommend The Watch Professional highly enough. I really value care and expertise and Alex the owner went above and beyond. He provided a prompt, professional service, and my watches are now perfectly restored. I've been back there on three separate occasions with three different watches. Impeccable service every time. If you are looking for trustworthy watch care.. this is the place!!Posted on Peter PhilpotTrustindex verifies that the original source of the review is Google. Absolutely fabulous service.. price good. Communication good.. my 1999 Omega Seamaster came back better than ever & keeping great time.Will never have my watch serviced anywhere else from now on!! Thanks very much.Posted on John O'ConnorTrustindex verifies that the original source of the review is Google. Excellent service. Watch came back looking like new. thoroughly recommendPosted on Ajay AranrajTrustindex verifies that the original source of the review is Google. An amazing experience with The Watch Professional. Went in for a resizing and he did it completely free of charge and explained to me how to set the watch up properly. Very quick, kind and professional. 100% recommend for other watch-related issuesPosted on Mike MccarthyTrustindex verifies that the original source of the review is Google. Great company done a fantastic job of servicing and polishing my Ebel El Primero. Very good communication throughout the whole process. Watch looks fantastic and is ticking away nicely.Posted on carl moultonTrustindex verifies that the original source of the review is Google. Alex recently changed the dial of my Habring2 chronograph to the salmon dial pictured. Kept informed throughout the process, the watch was professionally packaged and returned in time for my birthday holiday as requested. Highly recommendedPosted on Paul PetersonTrustindex verifies that the original source of the review is Google. Tag Heuer Aquagraph Pro Diver. Professional and personable. Two words that describe Alex, The Watch Professional. I was nervous about sending my watch via the post but Alex talked me through it and even explained how it would be returned before he even set eyes on my watch making the experience reassuring as daunting as it was. When you eventually pluck up the courage to send your preciouse time piece, rest assured all you need is patience. Alex serviced my watch as he said he would and then some, explaining the service schedule, my watch came back exceeding all of my expectations showing that his expertise and workmanship is second to none . If he needs to contact you he will especially if it's necessary for the ongoing service to continue positively. Please take the experience he offers, hold it and then run with it, you will not be sorry. I cannot recommend Alex enough and will only let this man service, repair and look after my watches in the future. Five star professionalism, communication (very important), price/value and overall a genuine experience from start to finish. Thank you so very much Alex. PaulPosted on Alex DowsingTrustindex verifies that the original source of the review is Google. Quick turnaround and friendly service. Highly recommend.Posted on Mark BarlowTrustindex verifies that the original source of the review is Google. My first experience having a watch serviced and it was very reassuring , Alex was always quick to respond to questions. Will definitely use again .Posted on Kevin TwinnTrustindex verifies that the original source of the review is Google. Wow the Watch professional , was as his name Amazing service , good value for money , and done locally in Chelmsford , will definitely be taking my Tag watches to him in future, , thanks Kevin
Specialists in servicing and restoring Omega watches
The Watch Professional specialises in the servicing and repair of Omega Watches. Our senior brand accredited watchmaker holds the prestigious Omega level 3 certification and has worked directly for the brand themselves.
Every watch we service is handled with the precision and care it deserves. We guarantee expert craftmanship, transparency and the use of only genuine parts – so your timepiece works beautifully for years to come.
The process
We aim to keep the servicing process as simple and as clear as possible, so you know exactly what’s happening at every stage.
1 – Send or Deliver Your Watch
Use our Quick Quote form, then bring your watch directly to our Chelmsford workshop, or post your watch via Special Delivery with the option to add £10,000 of insurance cover.
2 – Inspection & Estimate
As soon as your watch arrives, we’ll notify you. A senior watchmaker will then inspect it to confirm the service price provided.
3 – Servicing & Testing
Your watch will be serviced within the agreed timescale to brand specification. Every timepiece undergoes rigorous testing to ensure accuracy and reliability.
4 – Invoice & Payment
Once servicing and testing are complete, we’ll send you an invoice for payment.
5 – Secure Return
After payment is received, your watch will be dispatched back to you via fully tracked and insured delivery (covering up to £10,000).
6 – Return & Guarantee
You’ll receive your watch the next working day, complete with a two-year guarantee on all full servicing work.
Watch Servicing
Every watch serviced at The Watch Professional is carried out by an experienced watchmaker and serviced in line with the manufacturer’s specifications. Each movement is carefully cleaned, lubricated and reassembled, followed by thorough testing for timekeeping and water resistance to ensure everything is performing as it should.
Each service includes the following –
- Complete disassembly of movement
- Inspection of each part under magnification
- Replacement of worn components
- Ultrasonic cleaning of all parts
- Reassembly and oiling of movement
- 5 day mechanical tests.
- Water resistance checks where necessary
- 2 year guarantee
Start your watch service
Use our Quick Quote page to receive a service price, then either drop your watch off in person at our Chelmsford workshop, or send your watch to us with the option to add insurance up to £10,000.
Omega Quartz Service
- Full Disassembly & Parts Checking
- Ultrasonic Cleaning
- Reassembly & Oiling
- Circuit Checked
- New Battery
- Water resistance checked
- 2 Year Guarantee
Omega Mechanical Service
- Full Disassembly & Parts Checking
- Ultrasonic Cleaning
- Reassembly & Oiling
- Full Movement Checks
- Timing Tests
- Water resistance checked
- 2 Year Guarantee
Omega Chronograph Service
- Full Disassembly & Parts Checking
- Ultrasonic Cleaning
- Reassembly & Oiling
- Full Movement Checks
- Timing Tests
- Water resistance checked
- 2 Year Guarantee