Luxury Watch servicing and restoration

Independent Specialist for Rolex, Omega, Tag Heuer, Breitling and Panerai

Nationwide insured postage (up to £10,000)

Experienced Independent watchmakers

We are a small team of experienced, brand-accredited watchmakers specialising exclusively in the servicing and repair of luxury watches.

With decades of combined experience working for either the major brands themselves, or large independent service centres, we are uniquely placed to offer the same level of brand trained expertise at more competitive prices, with quicker turn around times and a more personal service.

Every watch is serviced by a qualified watchmaker using only genuine parts with a focus on customer care and clear communication throughout the process.

Rated Excellent by our customers

Over 250 Five star reviews across Google and Trustpilot

a fully equipped modern workshop

All servicing is carried out in our fully equipped Chelmsford workshop using modern watchmaking equipment and manufacturer-recommended tools.

Our willingness to invest in the highest level of tooling, together with the experience of the watchmakers, allows us to compete on the same level as much larger workshops.

“Please take the experience he offers, hold it and then run with it, you will not be sorry. I cannot recommend Alex enough and will only let this man service, repair and look after my watches in the future. Five star professionalism, communication (very important), price/value and overall a genuine experience from start to finish. Thank you so very much Alex.”

Paul, Google reviews.

about your watchmaker

Alex is a qualified watchmaker with over 20 years experience servicing and repairing luxury watches.

He has worked for major Swiss brands throughout his career, achieving Level 3 Omega certification (the highest possible level), is Panerai accredited and has been trained by Rolex certified watchmakers.

His depth of expertise and experience ensures every watch serviced at The Watch Professional is completed to the highest standards possible.

Conveniently Located Near Chelmsford City Centre

Our workshop is located at 158 Moulsham Street, Chelmsford, CM2 0LD, between Crammonds Designs (fireplaces) and The National Foot Clinic. It’s set back from the street and entry to the workshop is via intercom.

We have a dedicated customer service area where you are welcome to visit.

Whether you are bringing your luxury watch in for servicing, require a battery replacement, or would simply like professional advice about a watch, we are happy to help.

Our aim is to offer a friendly, honest and professional service to help you make the best decision possible on the most appropriate course of action for your watch.

The process

We aim to keep the servicing process as simple and as clear as possible, so you know exactly what’s happening at every stage.

1 – Send or Deliver Your Watch
Use our Quick Quote form, then bring your watch directly to our Chelmsford workshop, or post your watch via Special Delivery with the option to add £10,000 of insurance cover.

2 – Inspection & Estimate
As soon as your watch arrives, we’ll notify you. A senior watchmaker will then inspect it to confirm the service price provided.

3 – Servicing & Testing
Your watch will be serviced within the agreed timescale to brand specification. Every timepiece undergoes rigorous testing to ensure accuracy and reliability.

4 – Invoice & Payment
Once servicing and testing are complete, we’ll send you an invoice for payment.

5 – Secure Return
After payment is received, your watch will be dispatched back to you via fully tracked and insured delivery (covering up to £10,000).

6 – Return & Guarantee
You’ll receive your watch the next working day, complete with a two-year guarantee on all full servicing work.